Recording service + storage that launched to GA at $1.1M ARR.
Backend Software Engineer, Pendo
the short version
At Pendo I architected the recording service and time-partitioned storage behind Session Replay, then cut playback latency 30% with a new event pipeline. Later, a multi-IdP SAML SSO overhaul unlocked $3M+ ARR.
what I built
Architected the recording service and time-partitioned storage for Session Replay
Dedicated ingestion, processing and storage services, separate from the core event pipeline
Led a multi-IdP SAML SSO overhaul — zero-downtime migration for every customer
Internal tooling that automated environment access for Support, saving $160K/yr